Shipping Policy

Last Updated: June 2026

At TheAuraDrop, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

In rare cases, processing times may be extended due to high order volumes, product availability, or unforeseen circumstances.

Delivery Time

Estimated delivery times:

Pakistan: 3–7 business days

Delivery times may vary depending on your city, courier operations, weather conditions, public holidays, or other factors beyond our control.

While we strive to meet the estimated delivery schedule, TheAuraDrop cannot guarantee exact delivery dates.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions, which will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you may receive tracking information via email, SMS, or WhatsApp where available.

Tracking updates are provided by the courier service and may take some time to appear after dispatch.

Delivery Attempts

Please ensure that the shipping information provided is accurate and complete.

If a delivery attempt is unsuccessful due to:

• Incorrect address

• Unreachable phone number

• Customer unavailability

the courier may attempt redelivery or return the package to us.

Additional shipping charges may apply for re-shipment.

Delayed Deliveries

Although we work with reliable courier partners, delivery delays can occasionally occur due to:

• Weather conditions

• Public holidays

• Operational disruptions

• Remote delivery locations

• Courier service issues

TheAuraDrop is not responsible for delays caused by third-party shipping providers after dispatch.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• Photos of the package

• Photos or videos of the damaged item

Our team will review the case and assist accordingly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

TheAuraDrop is not liable for orders delivered to incorrect addresses provided by the customer.

Please contact us immediately if you notice an error in your shipping information after placing an order.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

TheAuraDrop
Email: hello.theauradrop@gmail.com

We appreciate your trust and look forward to delivering your order.